Customer Panel (online and in-person opportunities available)

Opportunity image

The Customer Panel consists of members of the public, businesses, local interest groups and service providers who volunteer to provide feedback about the new Somerset Council and its services. Customer Panel members will be asked to take part in research that will help us:

  • Understand the needs and preferences of our customers.
  • Ensure our services are easy to access and use.
  • Identify how and where we as a Council can improve.

The Customer Panel will provide valuable insights about the needs and preferences of our customers, helping to shape our services.

Volunteers Say:

Having my voice heard and hopefully making things better for people in Somerset

I feel by taking part that it helps to ensure good service is provided to all users of Somerset Council's services

My way of contributing to Somerset

Click here for the Customer Panel privacy notice

Click here for the Customer Panel Terms of Reference